Privacy Policy
This Privacy Policy describes how My 3D Hoodie (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from my3dhoodie.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details: name, address, phone number, email.
- Order information: billing and shipping addresses, payment confirmation, email address, phone number.
- Account information: username, password, security questions.
- Shopping information: items you view, put in your cart, or add to your wishlist.
- Customer support information: any details you include in communications with us, such as messages sent through our Services.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about your device, browser, IP address, network connection, and how you use our Site.
Information We Obtain from Third Parties
We may obtain information about you from vendors and service providers, such as:
- Companies supporting our Site and Services, such as Shopline.
- Payment processors that collect payment details (e.g., card information, billing address) to fulfill your orders.
- Advertising or analytics partners using tracking technologies like pixels, SDKs, and cookies.
How We Use Your Personal Information
- Providing Products and Services: processing payments, fulfilling orders, sending notifications, managing accounts, and arranging shipping or returns.
- Marketing and Advertising: sending promotions, newsletters, and personalized ads across our Site and partner platforms.
- Security and Fraud Prevention: detecting and preventing fraudulent, illegal, or malicious activity.
- Communicating with You: providing customer support, resolving inquiries, and maintaining service quality.
Cookies
We use Cookies to operate, enhance, and analyze our Site. They help remember your preferences and enable analytics to improve the Services. You can control or delete Cookies in your browser settings, but disabling them may affect functionality.
How We Disclose Personal Information
We may disclose your personal information to third parties as outlined below:
- Service providers (IT management, payment processing, shipping, customer support).
- Business and marketing partners (e.g., Shopline) per their privacy notices.
- When legally required or during corporate transactions (merger, acquisition, or bankruptcy).
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User Generated Content
Any product reviews or content you post publicly may be visible to others. We are not responsible for the security or privacy of publicly shared content.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before sharing information.
Security and Retention of Your Information
We implement safeguards but cannot guarantee complete security. The duration we retain data depends on legal, operational, and business needs.
Your Rights and Choices
Depending on your location, you may have rights to access, delete, correct, or restrict processing of your data. You may also withdraw consent or manage marketing preferences.
Complaints
If you have concerns about our handling of your information, contact us at info@my3dhoodie.com. You may also have the right to escalate complaints to your local data authority.
International Users
Your information may be transferred outside your country, including to the United States, using approved legal mechanisms like Standard Contractual Clauses.
Contact
For privacy questions or data rights requests, contact us at info@my3dhoodie.com.